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    Privacy Policy

    Last updated: January 2026

    Overview

    Arqui B Remodeling ("we", "us", "our") operates arquibremodeling.com and provides stone flooring, rubber stone, and remodeling services in Charlotte, NC and surrounding areas. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

    Information We Collect

    When you request a free consultation through our website, we collect:

    • Your name
    • Your email address
    • Your phone number
    • The service you're interested in
    • Any details about your project you share with us in the message field

    We also automatically receive limited technical information from your browser, such as IP address, device type, referring page, and pages visited, through standard web analytics and advertising tools.

    How We Use Your Information

    • To respond to your consultation request by phone, text, or email
    • To schedule and complete work you request
    • To send you follow-up information about your project
    • To improve our website, services, and marketing
    • To meet legal, tax, and record-keeping obligations

    We do not sell your personal information.

    Google Ads and Analytics

    We use Google Ads and related Google measurement tools to understand how visitors reach our website and which of our ads led to consultation requests. These tools may set cookies or similar identifiers on your device and collect information such as your IP address, browser, device, pages you view on our site, and whether you submitted our contact form. Google may use this information to show you our ads on other websites and to measure ad performance.

    You can learn more, and manage your ad settings, at Google My Ad Center. You can opt out of personalized advertising through the Digital Advertising Alliance at optout.aboutads.info.

    Cookies

    Our website uses cookies and similar technologies for essential site functionality and for advertising and analytics as described above. Most browsers let you refuse or delete cookies through your browser settings, though some parts of the site may not work properly if you do.

    How We Share Information

    We share information only as needed to run our business:

    • With service providers that help us operate our website, deliver email, host our data, and run advertising campaigns
    • When required by law, subpoena, or to protect our legal rights
    • In connection with a business transfer, such as a merger or sale of assets

    Text Message Communications

    If you provide us with your phone number and indicate that text is a preferred contact method, you consent to receive text messages from us about your consultation and project. Standard messaging rates may apply. You can opt out at any time by replying STOP.

    Data Retention and Security

    We keep the information you send us for as long as needed to respond to your request, complete your project, and meet our legal obligations. We use commercially reasonable safeguards to protect your information, but no method of transmission or storage is completely secure.

    Your Choices

    You may:

    • Ask us to correct or delete the information you gave us
    • Ask us not to contact you about future services
    • Opt out of interest-based advertising as described above

    To make a request, contact us using the details below.

    Children's Privacy

    Our website is not directed to children under 13 and we do not knowingly collect personal information from them.

    Changes to This Policy

    We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect the most recent revision.

    Contact Us

    Questions about this policy? Reach us at:

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